Last updated 24 October 2026 · Applies to rite.digital, the Rite support portal, trials and downloads
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Rite Software Solutions LLC (“Rite”, “we”, “us”) is an Oracle partner based in Houston, Texas, with offices in Hyderabad, San José, Toronto and Dubai. We build AI applications and AI agents for Oracle Cloud and deliver consulting, implementation and managed services around them.
This policy explains how we handle personal information when you:
Where you use a Rite application under a contract between Rite and your employer, your employer decides why and how your data is used and we act on their instructions. Section 7 explains that split.
We do not ask for, and do not want, special categories of personal information such as health, biometric or financial account data through our websites.
We use personal information to:
If you are in the European Economic Area, the United Kingdom or another place with similar rules, we rely on one of these bases for each use: your consent (for example, marketing cookies), performance of a contract or the steps before one (trials, support, downloads), our legitimate interests in running and promoting our business in ways you would reasonably expect, and compliance with the law.
We do not make decisions about you that have legal or similar effects using automated means alone. Our AI applications and agents suggest actions inside your Oracle environment, and a person at your organisation approves them. We do not use your personal information to train generative AI models.
We do not sell personal information and we do not share it with other companies for their own marketing. We share it only in these cases:
We publish the list of sub-processors used for customer data in Rite applications in the customer agreement and will give you 30 days’ notice of changes through the support portal.
Our websites use cookies and similar technologies. They fall into three groups:
| Type | What it does | Your choice |
|---|---|---|
| Necessary | Keeps the site working: security, load balancing, remembering a form you started, the support portal sign-in. | Always on. |
| Analytics | Tells us which pages are read and where visitors come from, in aggregate, so we can improve the site. | Off until you accept them in the cookie banner. You can change your choice at any time by clearing your cookies, which brings the banner back. |
| Marketing | Lets us measure our campaigns and show relevant Rite advertising on sites such as LinkedIn. | Off until you accept them. You can also use the opt-outs those platforms provide. |
You can also block or delete cookies in your browser. If you block necessary cookies, parts of the site and the support portal may stop working. Our sites do not respond to “Do Not Track” signals, but we do honour the Global Privacy Control signal where it applies.
We keep personal information for as long as we need it for the purpose it was collected, and then delete or anonymise it. As a guide:
Customer data in a Rite application is kept and deleted according to your agreement with us, and is returned or deleted when the agreement ends.
Rite applications and agents run with your Oracle Cloud environment. The records they work with, such as employee, payroll, project, supplier and financial data, belong to the customer. Oracle Cloud stays the system of record.
If you are an employee or supplier of a Rite customer and have a question about data in a Rite application, please ask your employer or the customer first. They control that data and we will help them answer you.
We use technical and organisational measures that fit the sensitivity of the data, including:
No system is perfectly secure. If we learn of a breach that affects your personal information, we will tell you and any regulator without undue delay and within the time the law requires, and we will explain what happened and what we are doing about it.
You can stop marketing emails at any time with the unsubscribe link in any message or by writing to mail@rite.digital. We will still send service notices you need as a customer, such as security advisories and release notes.
Depending on where you live, you may have the right to:
To use any of these rights, email mail@rite.digital with “Privacy request” in the subject. We will confirm your identity, respond within 30 days, and never treat you differently for asking.
Under the California Consumer Privacy Act you have the rights to know, delete and correct described above, and the right to opt out of the sale or sharing of personal information. We do not sell personal information and we do not share it for cross-context behavioural advertising except through marketing cookies you can turn off (section 5). You may also use an authorised agent to make a request on your behalf.
Rite is based in the United States. When we transfer your information out of the EEA, the UK or Switzerland we rely on the European Commission’s Standard Contractual Clauses and the UK Addendum, with additional safeguards where needed. You can ask us for a copy.
Our websites and services are for businesses and the people who work in them. We do not knowingly collect personal information from anyone under 16, and our sites are not directed at children. If you believe a child has given us information, write to mail@rite.digital and we will delete it.
Our sites link to Oracle, LinkedIn, event organisers and other companies. Their sites have their own privacy policies, and this policy does not cover them. When you install a Rite listing from Oracle Cloud Marketplace, Oracle’s terms and privacy policy also apply to that marketplace.
We review this policy at least once a year and when our services change. When we make a material change we will post the new version here with a new “last updated” date and, if you have an account or receive our emails, tell you by email or through the support portal at least 30 days before it takes effect. The “last updated” line at the top tells you which version you are reading.
| Date | What changed |
|---|---|
| 24 Oct 2026 | Complete rewrite. One policy for the website, support portal and Rite applications replaces the RiteBot policy. Adds cookie categories, retention periods, customer data terms, EEA, UK and California rights, and a 30-day change notice. |
| 20 Nov 2025 | Previous version (RiteBot privacy policy). |
Questions, requests and complaints about privacy go to our privacy team. We answer within 30 days.
Post
Rite Software Solutions LLC, Privacy team
16000 Park Ten Place, Suite 702, Houston, TX 77084, United States
Support portal
ritesupport.rite.digital, for customers with an account
