Customer Story | Engineering, Procurement & Construction (EPC)
Oracle E-Business Suite Implementation for a Leading EPC Company
The solution created a dependable billing process to invoice on time and maintain strong operational continuity.
Restored Billing Operations
Rebuilt the billing process, enabling invoicing for nearly $40 million in turnover.
Timely Invoicing
Invoicing capabilities restored within 3 months.
On-Time and Under Budget
Completed the project on schedule and within budget.
A leading EPC company faced challenges with their Oracle E-Business Suite (EBS) implementation, particularly in billing, which prevented invoicing for almost three months. Rite Software rebuilt the billing process using their Oracle EBS expertise to restore operations efficiently and ensure timely invoicing.
About Client
The client is a global EPC company delivering complex infrastructure and industrial projects. They operate across multiple regions, providing engineering, procurement, and construction services to sectors including energy, utilities, and industrial manufacturing.
Challenges
Billing process halted for nearly three months due to system issues.
Delays in project timelines and cash flow caused by billing inefficiencies.
Complexity in the existing Oracle EBS setup made process recovery difficult.
Solutions
Rebuilt the billing process from scratch using Oracle EBS modules.
Streamlined and automated billing workflows to restore invoicing quickly.
Applied industry-specific best practices to align with business requirements.
Completed the reimplementation within three months to resume normal operations.
Products / Tools Used
Oracle E-Business Suite Implementation
Business Process Reengineering
Why Rite
Rite Software combined deep functional and technical knowledge of Oracle EBS with EPC industry expertise to restore the client’s billing process efficiently. The approach ensured timely invoicing, improved operational efficiency, and minimized business disruption.
